Customer Testimonials  

We feel that the best way to keep our customers is to keep our customers happy. It's a simple philosophy and hasn't failed us yet. MacHighway continues to grow every day because of positive recommendations and customer referrals. Below are just a couple of letters that customers have sent to us, expressing their satisfaction with our service.


"This is why I use you guys. I could find hosting companies out there for cheaper but you have no automated phone lines, just a real person on the phone. No waiting in line, just a real person who picks up and answers your questions. Best of all, nobody says 'Oh, you use a Mac? Well, we don't support (or know anything about) the Macintosh.'"

Thomas Gapen,
www.tresgatos.net


"I'm traveling around these small towns in Italy where internet access is spotty at best, so to be able to solve problems quickly is really important. As usual, Machighway is right on it and it is greatly appreciated. You guys are the best and you can quote me on that!"

Danny DeLorenzo,
www.secondsonitalia.com


"MacHighway has surpassed all my expectations. I searched for well over a year before finding these guys. Amazing. Outstanding. Top-notch customer support. You won't be let down! I am still in shock at the quality of service and ease-of-use - just like a Mac would be if it were human."

Thomas Hollowell,
www.JourneyBeyondTravel.com


"I am most grateful for your rapid and personal attention to my new account. The directions I received and the site interface worked flawlessly and it looks like all is good. The nameserver change seemed to take place immediately. I could not have asked for more."

Jeff Smith,
www.jefflaw.com


"Everything's working great. The domain's gone live, too.
It's my first "real" website (not .mac homepage or iWeb) and I
couldn't have done it without you guys. Thanks!
"

Scott Becker,
www.240southbentley.com


"We would like to thank you for your great service, and thanks for the phone help. I did an internet search to find a mac based web hosting company and I was impressed with your website and how simply you explained everything.... pretty much in terms that we could understand. I went with your suggestions across the board, from registering the domain at doster.com to Fetch, and finally with the Freeway 4 Pro. Everything is working out great.

This is our first attempt at a website and your recommendations have made it pretty painless.

Thank you for your service and your help in the DNS changes."

Cindy Baldogo,
www.baldogoreptiles.com


"If you're looking for a Mac-friendly web host, you can do no better than MacHighway. Pricing is fair and competitive, software is industry standard, servers are on-line 99.999 % of the time, tutorials make it easy, and support is both prompt and personal. I'm a loyal fan from now on."

Wayne Dickson ,
www.agrippinaminor.com


"Just a note to say "Thank you!!"
My site is already up and looking great...the uploading went well and the speed is amazing...I am going to promote you guys hard here in Ohio."

Jerry Jividen,
www.jjividen.com


"Thank you so much! I am impressed beyond words with your hard work and great customer service. I don't see how we would have solved (our database) problem on our own."

Jennica Musselman,
www.iucn-vsg.org


"I just want to say how delighted I am with your hosting service. Your technical support staff are fantastic and I couldn't be more pleased. Wish I had switched years ago! Thanks."

Marsha McCurley,
www.virtualportmeirion.com

"p.s. Do you have any graphics with "Superbly hosted by MacHighway.com" or something? If not, I might make one to add to my web site. I like to brag on a good thing."


"Thanks to Keith Addison of JourneyToForever fame for recommending MacHighway and thanks to the MacHighway people for responding quickly to my every computer-ignorant question. They came through. To Keith's high recommendation, I add my own. They are at http://www.machighway.com/"'

Gene GeRue,
www.ruralize.com


"My partner and I were looking for hosts for our sites. I was increasing the size and readership of my site, and my partner was starting his own site, our sister site. We looked around for web hosting. We looked at several hosts.

My partner, who knows much more about the technology than I do, agreed to call several places we were looking at to check them out. You know, he was going to call and ask technical questions to see if the person who'd be hosting us knew his stuff.

But we had agreed in advance on one thing: we wanted to be hosted on Macs. That cut down on our search since there were fewer Mac hosts out there.

"Try MacHighway," I told him. "Give them a call."

"Okay," said my partner.

I sat and waited. I waited for half an hour when the phone rang.

"So, what do you think?" My partner was almost speechless, not a common state for this person. He almost could not find the words he needed.

"Well," he started, "I threw everything at him..."

"And?" I asked.

"This guy knows his stuff," he said. "It was like 'Is that best you got?'"

The next step was to have me call and talk to the hosting people. I did. I spoke with Chris, the big wig at MacHighway. Chris was nice enough, and spoke in a fast pace, the pace of a person whose speech cannot keep up with his thought. He was a nice guy too, and after the comedy or errors we had just experienced at another host, it was pleasant to talk with an adult!

When asked about his name servers to transfer applelust.com to MacHighway, this did it for me. "What do you call your domain name servers?" I asked. I will never forget what he said. "'steve.machighway.com' and 'othersteve.machighway.com'," was the answer. Not only did they know their networking, they were true Mac people. And that was enough for us. After all, we had had enough of talking with support staff at hosts who had no clue how to work with a Mac person. They love the Mac, and that makes them a joy to work with as a Mac user.

Since we have hosted at MacHighway our traffic has increased dramatically. True, we have had a new design and have new writers. But the sheer speed of the servers keeps people coming back. And our downtime has been virtually zero except for a very brief time when they upgaded their network connection. And the security of being hosted on a Mac helps us sleep at night, knowing we won't wake up to any surprises.

We love MacHighway. After all, It's a Mac!!"

Dave Schultz,
Publisher ,

www.applelust.com

"A note of appreciation for the folks at MacHighway ... I am extremely pleased with your company. The level of reliability,
communication, and customer service is superior just like your website promises! I would offer my very highest recommendation for your company!"

Sandrine Hahn,
President, Nourishing Our Children
www.nourishingourchildren.org


"I have been with Network Solutions and several other [large] hosting companies. They all have competitive plans. So what does it come down to? Reliability and, MOST IMPORTANTLY, technical support.

After much heartache and frustration I finally decided on a company that answered its phone (yes, I said answered :) on the first ring. Not only did I get someone, I got the head of tech support. Friendly and extremely helpful.

Here's the bottom line: Go with www.MacHighway.com . They are unmatched in knowledge, performance and support. Period. They are a Macintosh based company (as am I) however it makes no difference what platform you run. They are the best.

Do it right from the beginning and don't rely on transferring the site later ... it's a headache. MacHighway can register your domain name, host the site ... everything. It's a simple, elegant solution."

Steve Butler,
www.billcphd.com


"I am a self professed "Mac geek" and I am kicking myself for not
switching sooner... this has been the easiest transition ever.

"I'm recommending you guys to everyone I know."

Sheri Blackshire,
www.reeshirestudios.com


"This is by far the best tech support I've ever had in my 20 years of using computers!"

Edward Vawter,
www.qdinformation.com


"Thanks for setting up my new hosting account so promptly. I uploaded wy iWeb created site and it works great on your servers. It is about 30 times FASTER than .mac was giving me on load times. That is really good news."

Kenneth Corben,
www.kennethcorben.com


"MacHighway is the best all mac hosting service on the web."

Hank Harrison,
www.hankharrison.com


"MacHighway has the best tech support on the planet AND has the greatest customer service in the world! Not only do they help you with what you would expect them to, but they help when you have problems with other businesses that relate to your website. They are always patient with explaining what is going wrong and what I need to do. I have three websites that would simply not exist if not for MacHighway technical support. I recommend MacHighway unequivocally. They are without a doubt everything anyone could ever ask for in a business where quality technical support and good customer service is critical."

Susan Fitzmaurice,
www.dearborn-disabilities.org


"I wanted to let you know that everything is great! MacHighway's staff was very helpful in getting me set up, and the ftp service and the uptime has been 100%. I'll recommend MacHighway to any of my friends who might be looking for web hosting services."

Jim Dankert,
www.jamesdankert.com


"Just a quick note to say, THANKS! Your promptness in setting up my hosting account and answering my questions was a refreshing surprise compared to other tech related companies (ISP's, software companies, etc) I've had to deal with. You made the process of getting my domain transferred and setup painless, smooth and easy. It's unheard of to get same day responses from companies, but every email I've sent you has been answered within hours if not within the hour.

I just wanted you to know your exceptional service is noticed! I will definitely be recommending you to other companies and people looking for web hosting services!"

Brad Jordan,
Owner, KT Video Productions,
www.ktvideo.com


"I've been using the MacHighway web hosting service for less than a week now, and I must tell you how incredibly pleased I am with it already. When I recently discovered that my former hosting service had effectively gone out of business, I feared my web sites might remain in limbo for weeks. Instead, thanks to your fast service, I was able to get them back up and running within a matter of days. My netcloaked pages worked flawlessly with only a couple of minor modifications, and your hardware serves up my pages a lot quicker than before. Setting up POP and forwarding e-mail addresses was a breeze, and all your directions and help pages are clear and unambiguous.

The fact that yours is a distinctly Mac-friendly service is just icing on the cake.

So I would heartily recommend MacHighway to anyone, Mac- or PC-user, who is looking for a friendly, responsive, and professional web hosting service.

Keep up the good work!"


Frank Weaver,
www.kalamos.com